Do the water heaters have Energy Rating labels?
All model have Energy Rating labels. Pilot models have an energy rating of D, and ionized models have an energy rating of C which are the highest energy rating of any water heater available in Iran.
How long is the warranty period, and what are the conditions?
3 years if installed by a certified official BIG serviceman.
Do the water heaters work with LPG bottles/cylinders?
Yes. Ensure that at the time of purchase the LPG version is chosen, or by requesting an LPG conversion kit from your certified BIG servicemen (at customers cost).
Which models are suggested for area with water with high mineral content?
All BIG Ionized models.
Which models are more appropriate for use in small shops?
The B3108 or B3110 with 8 Litre and 10 Litre per minute hot water capacity.
How can an appropriate model be chosen before purchase?
By contacting BIG’s contact center (Iran) at 021-51011
What is the best solution in order to reduce build-up?
Use of Ionized models, using the water heater on low power and using filters on the cold water inlet.
Can instant water heaters be used in areas where water has high mineral content?
Yes, Ionized models should be used.
How often do the water heater pipes need to be cleaned from build-up?
This depends on the water composition, however generally for standing pilot models once every two years and for Ionized models once every four years.
اظلاعات تماس
نشانی: تهران، سهروردی شمالی، هویزه شرقی، شماره۳۴
تلفن: ۰۲۱ ۸۳ ۵۲ ۰۰۰۰
تلفن مرکز سراسری خدمات مشتریان: ۰۲۱ ۵ ۱۰ ۱۱